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Understand Your pick3il Account Agreement

These Terms and Conditions govern your account with pick3il — what you can do, what we can do, and how we handle everything from deposits via PayPal or Venmo to account closures.

Account EligibilityPayPal & Venmo Payment RulesState-Dependent AccessAccount Termination RightsDispute Process
pick3il Understand Your pick3il Account Agreement
POLICY CONTACT

Reach Us About These Terms

If any part of these Terms and Conditions is unclear, or if you believe your account has been actioned incorrectly under these rules, our support team can walk you through it. Reach out through any of the channels below — we aim to respond to Terms-related questions with a documented, written answer so you have a clear record.

Live Chat Open the chat icon from any page in your account. Terms and account-rule questions are handled directly in the chat window with a written transcript you can save.
Email Support Send your Terms question to our support address found in your account settings. Email is the right channel for written disputes or formal account-rule requests.
Account Help Center Your account dashboard includes a Help section with specific articles on payment rules, identity verification steps, and account closure procedures tied to these Terms.
HOW WE OPERATE

How pick3il Handles Your Account Data

These Terms and Conditions exist alongside our Privacy Policy, which covers data handling in detail. Here is the short version of what matters most: your account data is stored securely, payment details for PayPal, Venmo, and Play+ are never held in plain text, and we do not sell your personal information to third parties. Identity documents submitted for withdrawal verification are retained only as long as required by applicable law, then deleted. You can request a copy of the data we hold on your account by contacting support through the channels listed above.

Payment Data Security PayPal, Venmo, and Play+ transaction data is encrypted at rest and in transit. We never store full payment credentials on our servers after a transaction completes.
Account Access Controls Your account is protected by password and, where enabled, two-step verification. We will never ask for your password by email or chat — any request like that is not from us.
Data Retention Policy Identity documents are held only as long as state or federal law requires. Once that period passes, the files are deleted from our systems and are no longer accessible.
Your Right to Request Changes You can request a correction or deletion of account data by contacting support via email. We respond to verified data requests within the timeframe required by applicable law.

Common Questions About These Terms

These are the questions we hear most often about how our Terms and Conditions apply to real account situations — from payment disputes to account closures.

We can update the Terms at any time, but material changes go out to your registered email before they take effect. Continuing to use your account after that notice means you accept the updated Terms.

Verified balances are returned to the original funding method — PayPal, Venmo, or Play+ — after identity verification is confirmed. Balances tied to disputed transactions may be held pending review.

Access itself depends on your state's laws, and some state-specific rules may modify how these Terms apply to your account. The core account rules apply regardless of your location within eligible states.

Opening duplicate accounts, using another person's PayPal or Venmo to fund your account, or attempting to access the platform from a restricted state all constitute violations under these Terms.

Submit your dispute in writing via the email support channel in your account settings. Include your account details and the specific decision you are disputing; we document every step of the review process.

These Terms do not waive any rights you hold under applicable state law. Where a provision conflicts with state law, the state law governs for accounts in that jurisdiction.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.