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Understand Your Rights Before You Play

Every account on pick3il operates under clear terms — covering how your data is stored, what state-level access means for you, and how to reach us when something needs attention.

State-by-state eligibilityAccount data rightsPayPal, Venmo, Play+ payment termsContact paths on recordPolicy updates by email

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REACH US DIRECTLY

Contact Us About a Legal or Account Matter

If you have a question about your account terms, a transaction dispute through PayPal, Venmo, or Play+, or a data request, our support team handles those through the channels below. Keep your account email on hand — it speeds up every verification step and helps us pull your record faster.

Team online

Live Chat

Open the chat widget from your account dashboard. It connects you to an agent who can pull your transaction history and walk through any policy question with you.

Email Support

Send policy and data-related requests to our support address found in your account settings. Include your registered email so we can verify your identity before making any changes.

Account Help Center

Our help center covers terms summaries, how to request account data, and what to do if a PayPal or Venmo transaction needs review — all accessible from the account menu.

What Our Policy Covers for Your Account

pick3il Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

pick3il operates under terms that are governed by the laws of the state in which you access the platform. Because online gaming and sports betting are regulated at the state level in the United States, your eligibility to open an account, place wagers, and withdraw funds

1
depends entirely on whether your state permits such activity. We do not claim a federal licence or nationwide legality — and we will never represent it that way. When you fund your account through PayPal, Venmo, or a Play+ prepaid card, the transaction is subject to
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both our platform terms and the terms of that payment provider. Deposits via PayPal and Venmo are processed through your existing wallet; Play+ operates as a prepaid card tied to your account. Each method has its own authorization and dispute process, and our terms clarify how
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chargebacks and transaction errors are handled on our end. Age eligibility applies in all states where we operate. Any changes to these terms are communicated by email to the address on your account, and continued use of the platform after a policy update constitutes acceptance. If
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you need a copy of the current terms in writing, contact our support team directly.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We keep your personal data only as long as your account is active or as required by applicable state law. Here is a clear look at how we handle the four main areas your account depends on — so you know exactly what we collect, how long we hold it, and what you can do about it.

Data Collection and Retention

We collect account registration details, transaction records including PayPal and Venmo activity, and session data. Retention periods follow state-level regulatory requirements, and you can request a copy of your data at any time through support.

Cookies and Session Tracking

Our platform uses cookies to keep you logged in across mobile and desktop sessions. You can manage cookie preferences through your browser settings, though disabling them may affect how account pages load on iOS or Android.

Account Security Practices

Login is protected by OTP verification sent to your registered phone or email. We never store full payment credentials — PayPal and Venmo authorizations are handled through their own secure token systems, not our servers.

Requesting Changes or Deletion

To update your registered information or request account deletion, contact support via live chat or email with your account ID. Identity verification is required before any personal data is altered or removed from our records.

Answers to Common Policy and Account Questions

These are the questions we hear most often about account terms, data rights, and state eligibility. If yours is not here, live chat is the fastest way to get a direct answer tied to your specific account situation.

Access depends on your state's laws. We are available only where state law permits online gaming and sports betting. Check your state's current regulations or contact support to confirm eligibility before opening an account.

We collect your registration details, identity verification documents, payment transaction records including PayPal and Venmo activity, and login session data. You can request a full copy of your data through our support team.

Start by contacting our support team via live chat with your transaction ID. We review our records first. If the dispute involves the payment provider directly, we will give you the reference details needed to open a case with PayPal or Venmo.

Retention follows the requirements of applicable state law. Active account data is held while your account remains open. After closure, records are kept only as long as legally required, then deleted per our data retention schedule.

Yes. Contact support by live chat or email with your account ID and a deletion request. We will verify your identity first, then process the request in line with applicable state data-rights requirements.

We send an email notice to your registered address whenever our terms are updated. Continued use of the platform after that notice is sent constitutes acceptance of the revised terms. Keep your email address current in your account settings.

Reference

Legal

Access may be available only in states where local law permits.

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Understand Your Rights Before You Play

Contact Us About a Legal or Account Matter

Live Chat

Email Support

Account Help Center

Data Handling, Cookies, and Account Security

Data Collection and Retention

Cookies and Session Tracking

Account Security Practices

Requesting Changes or Deletion

Answers to Common Policy and Account Questions

01 Is pick3il legal in my state?

02 What data does pick3il collect from my account?

03 How do I dispute a PayPal or Venmo transaction on my account?

04 How long does pick3il keep my personal information?

05 Can I request that my account data be deleted?

06 How will I know if the terms of service change?

Legal

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