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How pick3il Handles Your Personal Information

This privacy policy explains exactly what information we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, and access the lobby on any device.

Account data transparencyPayPal, Venmo, Play+ payment contextState-dependent accessMobile and desktop coverageContact rights included
pick3il How pick3il Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have questions about what data we hold, want to correct something on your account, or need to understand how a PayPal or Venmo transaction was recorded, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond with specifics about your account record, not a form letter.

Live Chat Start a live chat session from your account dashboard. This is the quickest path for questions about data tied to recent deposits or identity verification steps.
Email Support Send a detailed privacy request to our support email. Include your registered email address so we can pull your account record and respond accurately.
Account Help Center Log in and navigate to Account Settings, then Help. From there you can submit a data-access or correction request and track its status directly.
DATA HANDLING STANDARDS

How We Protect and Retain Your Information

We use SSL encryption on every page where account or payment data moves, including the deposit flow for PayPal, Venmo, and Play+. Players in Newark and Denver who access the lobby on mobile go through the same encrypted session as desktop users — device type does not change the standard. Data retention periods depend on state compliance requirements; we keep what the law requires and remove what it does not. Here is a breakdown of our four core data practices.

Encryption in Transit

SSL encryption covers every account session and payment step. Your PayPal, Venmo, and Play+ transaction details move through an encrypted channel end to end.

Cookie Use and Opt-Out

We use session cookies to keep you logged in and analytics cookies to understand lobby traffic. You can adjust cookie preferences in your browser settings at any time.

Retention and Deletion

Account data is retained for as long as state law and compliance obligations require. Once those periods expire, we remove or anonymize your personal record on request.

Third-Party Boundaries

Identity verification and payment processors receive only the data they need to complete their function. We do not share browsing habits, game history, or session data with outside advertisers.

Frequently Asked Privacy Questions

These are the questions we hear most often about data rights, account records, and how payment information is stored. If your question is not covered here, live chat or email support can pull your specific account record.

We collect your name, email, date of birth, and state of residence at sign-up. Identity documents are requested during withdrawal verification, and device data is logged for account security purposes.

PayPal and Venmo handle their own credential storage under their security standards. We record transaction IDs and amounts for account history but do not store your wallet login or linked bank details.

Yes. Submit a data-access request through Account Settings or by emailing support with your registered email address. We will compile and send your account record within the period state law requires.

No. We share data only with regulated partners — identity verifiers, payment processors, and state compliance services — and only the minimum needed for each function. No advertising data sales.

Session cookies keep you logged in during your visit. Analytics cookies help us understand which parts of the lobby see the most traffic. You can disable non-essential cookies through your browser settings.

Contact support by live chat or email with your account details and a clear description of the correction or deletion you need. We will confirm what we can action under applicable state law.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.